Online & Offline by Liza Sperling

posted on 25.07.10 What Is The Question?
How do you use Twitter?  Many us who use Twitter are trying to answer this question and fumbling for the words.  As soon as I craft an intelligent and honest response and offer up my answer, I am met with blank stares and more questions.  I start all over again and grow frustrated with my inability to answer the recurring question.
Finally, clarity!  In a rush to respond, to quiet the noise, I recognize that I am answering the wrong question.  Huh? 

How do you use Twitter? has nothing to do with a desire to know how I personally use Twitter.  I look beyond the language of the question. What is actually being asked is, How can I use Twitter?; or Why should I use Twitter?; or, in some cases, Can you help me understand Twitter?  It depends on who is asking.
My answer is yet another question: What are your objectives? 

Some questions can only be answered with a conversation.

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